Terms of engagement

Scope of work

Every engagement runs against a written scope agreed before work starts. Anything outside that scope is quoted as a change request rather than absorbed silently or billed by surprise.

Payment

Fixed-scope projects are invoiced per completed milestone. Retainers are invoiced monthly in advance. Payment terms are stated on each invoice.

Intellectual property

On final payment you own the source code, the repository, the infrastructure accounts and the documentation, outright. We retain no licence over your system and impose no hosting lock-in.

Warranty

We fix defects in what we built free of charge for thirty days after launch. That covers our own bugs; it does not cover new features or changes you request afterwards.

Confidentiality

We will sign your NDA, or ours, before the first call if you want one. Client work is never published as a case study without written permission, and NDA clients are described anonymously.

Liability

Our liability on any engagement is limited to the fees paid for it. We carry no liability for indirect or consequential loss.

Ending an engagement

Retainers end on thirty days' notice from either side. Fixed-scope projects end when the final milestone is accepted. On either path you receive full handover — repository, infrastructure, runbook and documentation.